Nandan Nilekani’s TED Talk will earn the attention of many people for his broad category of ideas that is shaping our country. Talking in his lines, I have compiled a version of such ideas for our Indian IT service sector.
Ideas that have arrived:
1. Empowering people from being useful resources to remotely productive ‘BENCH’ resources with the hope that some big business house with tons to shell out would look at the so-called bench strength and sign a contract. After the contract is signed, only a few hundreds will work and the others continue to be in a state of blissful inertia of rest.
2. Growth in Real Estate. If we ever decide to list Wonders Of Modern IT Office Buildings, we are definitely capturing a few of the slots.
3. Empowering employees to travel across the world at the cost of client’s money. In business terminology, we call it ‘onsite’ opportunity.
4. Higher entropy of Managers and HR Partners in the system. To name a few apart from the usual names like Development Managers, Project Managers are Bench Managers, Domain Managers, Partner Managers, Evangelist managers, etc. We Indians are good at innovating new positions.
5. Improved local transport for non office goers. During off-duty hours, the office shuttles and cabs add to the relief of non office goers in transportation.
Ideas in progress:
1. Driving our bench strength to productivity: If the bench strength could be used for some productive purposes, we would have atleast a few products wholly and solely ‘Made in India’.
2. Brand Image: From a low cost outsourcing centre to a centre of innovation and excellence.
3. Diversified job opportunities: From a focus of creating jobs in IT and BPO’s to other fields like Aeronautics, Aerospace, Infrastructure, etc. Are we lacking in fields? ‘No’.
4. Cities as engines of growth: Clearly, Mr. Nilekani pointed out one important factor and that is making our cities as engines of growth but in addition to that, we also need to make sure that not only such an effort be limited to only a few cities but spread across the vast span of India.
Ideas in Conflict:
1. Conflicting Ideologies/vision at different levels and even at the same level of organization’s hierarchy.
2. Bench Reforms: Job protection for people in benches.
3. Self Sufficient: Decrease your dependence on the West for projects and contracts.
4. Job Satisfaction leading to job switches. Are you caught in a wrong job?
5. Influence of english on our mother tongue.
Ideas in Anticipation:
1. Regulated Financial institutions. We should learn from the West about how not to manage wealth.
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